Car Wash – Frequently Asked Questions

We are open 7 days a week. The Express Exterior drive-thru is open 7am to 7pm, and Full Service and detailing are open 8am to 5pm.

Yes. Our gentle soft cloth tunnel has no brushes, and we can also hand wash on request — it’s listed under “Other Services” on our detail menu. Every full service wash ends with a full hand towel dry, and our carnauba wax is applied by hand.

Yes — we wash RVs, boats, motorcycles and dualies. Some vehicles are priced slightly higher.

No appointment is necessary for washes, detailing, headlight restoration or windshield chip repair.

Full service washes come with a free 72-hour rain guarantee: return within 72 hours and we’ll re-wash the exterior for free. See the details on our everyday savings page.

In almost all cases you should have it repaired now. The National Glass Association says repairs performed soon after the damage occurs almost always look better than ones done long after the chip damage.

It is a process that injects a specially formulated resin into the damaged area. It saves money by preventing the need for a new windshield, and it does not affect the integrity of the original factory seal, since the glass is never removed.

Most insurance companies consider windshield repair a no-fault claim, so it would not affect your insurance rates. All major insurance companies encourage and recognize the benefits of windshield repair — to them, to you and to our environment. Most insurance companies will waive the deductible if a windshield is repaired rather than replaced, reducing your cost to zero! Craig Road Car Wash can get this approved right here, right now, within minutes while your car is being washed.

We’re experts at verifying coverage, filing a claim and handling all the paperwork. We work closely with Safelite Solutions and Lynx to handle the claim on your behalf — hassle free! Or, if you prefer, you can pay us directly and file the claim yourself. We normally charge $50 for the first chip and $10 for each additional chip.

In some areas of the country, chip repair at car care facilities is almost a given; in others it is not as widespread. “If a chip is repairable, it’s a win-win situation,” according to one major carrier, which agreed that it is a convenience for the customer and one that might prevent further damage. It costs less to fix the chip at no cost to the insured than to pay to replace the entire windshield.

No. Since 1972, windshield repair has saved companies and consumers billions of dollars versus replacement. The federal Highway Safety Act of 1968 required all vehicles sold in the U.S. to be equipped with shatter-resistant, laminated safety glass windshields. Researchers immediately recognized the economic and environmental benefits of a method to repair them: repair gives consumers a cost-saving alternative to replacement while reducing the burden on America’s overflowing landfills. That research in the early 1970s led to the birth of the U.S. windshield repair industry, which has given consumers an economical, effective and safe alternative to windshield replacement ever since. Today, over 4 million damaged windshields are repaired every year. Private and public fleets, along with most automotive casualty insurance companies, were among the earliest advocates of windshield repair, and they remain loyal customers today.

You may ask to speak to our Operations Manager or any of our professional windshield repair staff. You can also use our customer survey form or the comment box in the waiting area. We would greatly enjoy having you as part of our high-return customer base.

It is a mechanical fix, not a cosmetic one. The chip will be less noticeable, but it will not disappear. The resin injected into the windshield prevents it from damaging your windshield further.